Site terms

Kindred Spirit Elephant Sanctuary

Last Modified: March 6, 2025

1. Introduction
Welcome to Kindred Spirit Elephant Sanctuary (“KSES”). By accessing and using our website (https://kselephantsanctuary.com/) and services, you agree to comply with the following Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

2. Booking and Payments

  • All bookings for short-stay and internship programmes must be made through our official website or authorised channels.

  • For short-stay programmes, the deposit must be completed before confirmation of the booking.

  • For internships, full payment must be completed before arrival.

  • We reserve the right to modify prices or cancel bookings due to unforeseen circumstances.

  • Once paid, all deposits and fees for all programs are non-refundable.

3. Cancellations and Refunds

  • Cancellation requests must be sent in writing to our official contact email.

  • No refunds will be provided for no-shows or cancellations.

  • Rescheduling:

    • Interns can reschedule within a maximum period of 2 years, subject to availability.

    • Short-stay visitors can reschedule within a maximum period of 1 year, subject to availability.
      Please note that rescheduling is based on availability and may not be guaranteed.

4. Donations

  • Donations to Kindred Spirit Elephant Sanctuary are processed through a third-party platform: SimplyGiving.

  • We do not handle or store donor payment details, and we encourage users to review SimplyGiving’s terms and policies before making a donation.

5. Code of Conduct

  • Visitors and interns must follow all guidelines provided by our staff.

  • Any behavior that endangers the safety of the elephants, staff, or other guests will result in immediate removal without refund.

  • Respect for local customs, community members, and sanctuary staff is expected at all times.

6. Liability and Disclaimer

  • Participation in activities at the sanctuary is at your own risk.

  • We are not responsible for any personal injury, loss, or damage to personal belongings.

  • We do not guarantee uninterrupted access to our website or services and reserve the right to update content without notice.

  • Liability Insurance: If you send us a copy of your passport, you will be included in our liability insurance for the duration of your visit or internship. Please note that this coverage only applies once your passport information has been received and verified.

7. Intellectual Property

  • All content, including text, images, and media on our website, is our property or used with permission and may not be reproduced without our consent.

  • Any content created by visitors or interns during their stay, including but not limited to photographs, videos, writings, and artwork, may be used by Kindred Spirit Elephant Sanctuary for promotional, educational, or other purposes without further consent or compensation.

  • Visitors and interns may take personal photos on-site, including in the village where Kindred Spirit Elephant Sanctuary is located.

8. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.

9. Changes to Terms and Conditions

  • We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date.

10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at: Kindred Spirit Elephant Sanctuary
Email: kselephantsanctuary@gmail.com
Website: https://kselephantsanctuary.com/