Privacy Policy

1. Introduction
Kindred Spirit Elephant Sanctuary (“KSES”) respects privacy, and we know that many care about how information is used and shared. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://kselephantsanctuary.com/), make a booking, donate, or engage with us online.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, payment details, and any other information you provide when booking a visit or making a donation.

• Automatically Collected Data: IP address, browser type, device information, and browsing activity through cookies and analytics tools.

• Communication Data: Information you provide when contacting us via email, social media, or our contact forms.

3. How We Use Your Information
We use the information collected to:

• Process bookings and payments.

• Provide customer support and respond to inquiries.

• Improve our website, services, and visitor experience.

• Comply with legal obligations.

4. Donations
Donations to Kindred Spirit Elephant Sanctuary are processed through an external platform: SimplyGiving. We do not collect or store your payment details for donations, and we encourage you to review SimplyGiving's privacy policy before making a donation.

Donations can also be processed through a direct transfer or QR code to our bank account (Kasikornbank - Thai bank account) or via Wise.

5. Bookings

To book a stay, users do not pay through the website. Instead, we send a payment link via email through the payment platform we use, Tab Travel.

6. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with:

• Service Providers: Third-party payment processors and website analytics providers.

• Legal Authorities: If required by law or to protect our rights and the safety of others.

7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can manage cookie preferences through your browser settings.

8. Data Security
We implement security measures to protect your information from unauthorised access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.

10. Your Rights
Depending on your location, you may have the right to:

• Access, update, or delete your personal data.

• Object to the processing of your information.

To exercise your rights, please contact us at kselephantsanctuary@gmail.com.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Kindred Spirit Elephant Sanctuary
Email: kselephantsanctuary@gmail.com
Website: https://kselephantsanctuary.com/